LocalTel began offering phone services in 1999 when we became a CLEC, a Competitive Local Exchange Carrier
(a real phone company). We are able to offer a wide variety of phone services including Fiber, VoIP (Voice
over Internet Protocol) traditional Copper Phone Lines and more for home or business in Chelan, Douglas and
Keep your current local number
We offer phone service on par or better than the "national" carriers with the deciding advantage of
being located right here in North Central Washington, but connected to the world. Our award winning
local support offers you the best customer experience in our area.
LocalTel Professional Services has upgraded to cloud-managed Microsoft servers and other additional cloud
services. Never buy or maintain a server again. To find out what LocalTel ProServe can do for you, call 509-888-9192.
Ask about our Package Discounts and Service Contracts that will save your business time and money.
If you have any questions or for a free consultation please
contact us. We look forward to speaking with you!
The Federal Communications Commission's (FCC) mandatory 10-Digit Dialing becomes
effective October 24, 2021. ALL calls will need to be dialed with the 509, or appropriate, area code.
To find out why and what you may need to do Click here.
EBB transitions to ACP
As the Emergency Broadband Benefit (EBB) transitions to the Affordable Connectivity Program (ACP) LocalTel will
continue to be your provider. The ACP program began December 31st 2021. All customers receiving the EBB credit
should check their email or MyLocalTel accounts for information about the new program and impact it will have on
their monthly statements. Changes will be effective for services received beginning 3/1/22.
Home of the Fastest Fiber Internet in Washington State!
LocalTel is Washington's #1 service provider of the Fastest Fiber Internet along with Television, Phone, and Security
services for homes and businesses over the Chelan, Douglas, and Grant County PUD Fiber Optic Networks.
LocalTel is the One Local Source that can take care of all of your technology needs.
We are here to assist you, 24 hours a day, 7 days a week (limited service between Midnight and 6am)
-- call 509-888-5700 for Internet Support.
LocalTel Technical Support is second to none. Our team of experts go the extra mile to keep you up and running and
provide answers to the questions you have. We know technology can be frustrating at times and that is why Customer
Service means everything to us.
Whether it's an issue with your router, email, web access or more, we are here to assist you, 24 hours a day, 7 days
a week (limited service between Midnight and 6am) — call 509-707-5700 for
Internet Support or 509-717-9111 for TV and Phone Repair.
Refer a Friend and you can get up to $50 per service (Internet, TV, Phone or Security)
on your account when your friend signs up with us.
If you are pleased with our Services and the Support that we offer, don't hesitate to Refer a Friend
and you can receive up to $50 per service (Internet, TV, Phone, or Security) on your account when your friend signs up
with us. That is our way of saying "Thank You" for being a valued customer.
If you qualify, follow the same process as for the ACP Application. Click on the banner at the top of this page for instructions
and form. For assistance, call customer service at LocalTel, (509) 888-8888.
Find out if you quality for discounted broadband service
The Affordable Connectivity Program provides eligible households with a discount on broadband service and connected devices.
This program provides a discount of up to $30 per month toward the internet for eligible households and up to $75 per month
for homes on qualifying Tribal lands.
Click here to find out if you're eligible for the program and to apply.
We are located here in North Central Washington. We live here, work here and are a part of the local community. Our ownership is local, growing up in the area, and we are committed to offering the best services and support for the residents and businesses we serve.
Simply put: Our technology is as good as or better than the big boys!
From our state-of-the-art servers, fiber network, wireless internet network, and security systems, LocalTel can stand toe to toe with the national carriers. Due to the fact that this industry leading hardware and technology is located right here in North Central Washington, the connection and access speeds and efficiency experienced by our customers is as good as it can get!
Our slogan is "World Class Technology With Home Town Service." This is truly what LocalTel delivers for its customers. If you have any questions feel free to contact us – we will be very pleased to hear from you!
We offer very good pricing, and our best prices are given to all our customers – not just new sign-ups. We don't penalize our customers for being with us a long time. Sometimes our rates may appear higher because of the various "incentive" games played by most carriers today, but if you average what LocalTel charges – over the life of the contract – and compare it to what the other carriers charge over the same period, LocalTel's pricing is better! No gimmicks, no surprises. And we offer the best deals to all our customers!
If you have any questions about our pricing and services please feel free to contact us – we look forward to speaking with you!
LocalTel customer service and support is consistently recognized as the best in North Central Washington. Year after year the readers of the Wenatchee World and other organizations have voted and recognized LocalTel as their top choice! We take great pride in the fact that we offer not only the latest technology to our customers, but back it up with the very best, most customer-friendly support available!
What Our Customers Say
“I'm just dropping you this note to express praise for your installation service
personnel. We moved to Chelan in April of 2013 and have had 3 installations at the residences we
have occupied (the last one is our new home). All have had different challenges that were met
efficiently and courteously by the installation technicians. The last installation was explained
every step of the way and we are very pleased with the results. We will certainly recommend LocalTel
to all our friends... Cheers!”