IMPORTANT MESSAGE about 10-digit dialing
The Federal Communications Commission's (FCC) mandatory 10-Digit Dialing becomes
effective October 24, 2021. ALL calls will need to be dialed with the 509, or appropriate, area code.
To find out why and what you may need to do Click here.
Home of the Fastest Fiber Internet in Washington State!
LocalTel is Washington's #1 service provider of the Fastest Fiber Internet along with Television, Phone, and Security
services for homes and businesses over the Chelan, Douglas, and Grant County PUD Fiber Optic Networks.
LocalTel is the One Local Source that can take care of all of your technology needs.
Award Winning Technical Support
LocalTel Technical Support is second to none. Our team of experts go the extra mile to keep you up and running and
provide answers to the questions you have. We know technology can be frustrating at times and that is why Customer
Service means everything to us.
Whether it's an issue with your router, email, web access or more, we are here to assist you, 24 hours a day, 7 days
a week (limited service between Midnight and 6am) — call 509-707-5700 for
Internet Support or 509-717-9111 for TV and Phone Repair.
Refer a Friend and get up to $200 in Credit!
If you are pleased with our Services and the Support that we offer, don't hesitate to Refer a Friend
and you can receive up to $50 per service (Internet, TV, Phone, or Security) on your account when your friend signs up
with us. That is our way of saying "Thank You" for being a valued customer.
LocalTel is a Lifeline Program provider.
For more information about the Lifeline Benefit go to: https://www.lifelinesupport.org/.
To see if you qualify for the Lifeline Program Benefit go to: Home - Lifeline National Verifier (servicenowservices.com)
If you qualify, follow the same process as for the ACP Application. Click on the banner at the top of this page for instructions
and form. For assistance, call customer service at LocalTel, (509) 888-8888.
EBB transitions to ACP
As the Emergency Broadband Benefit (EBB) transitions to the Affordable Connectivity Program (ACP) LocalTel will
continue to be your provider. The ACP program began December 31st 2021. All customers receiving the EBB credit
should check their email or MyLocalTel accounts for information about the new program and impact it will have on
their monthly statements. Changes will be effective for services received beginning 3/1/22.
To sign up for Lifeline and/or ACP click on the banner at the top of this page.
For more information about ACP go to:
Home - ACP - Universal Service Administrative Company (acpbenefit.org)
Affordable Connectivity Program | Federal Communications Commission (fcc.gov) .
IMPORTANT MESSAGE - from LocalTel to our EBB subscribers
Please click here to read this message. Thank you.
MENSAJE IMPORTANTE - de LocalTel a nuestros suscriptores de EBB
Haga clic aquí para leer este mensaje. Gracias.