LocalTel | MyLocalTel | Support

Get it all from LocalTel


See Our EBB Page

Fastest Fiber Internet in Washington State!


We offer the fastest, most reliable high-speed fiber internet in Washington State — at prices you'll love and Award Winning customer service!

Partnering with the Douglas County PUD allows us to provide you with access to a fiber network that's the envy of the nation!

Prices

SkyFi Wireless Internet

For those without access to the fiber network, LocalTel offers SkyFi Wireless — our state-of-the-art, high-speed wireless internet. It offers high speeds — without the wires!

Prices

Contact us for availability: 509-888-8888



With Amazing Viewing Features,
and DVR Options!

What is SureStreamTV?

SureStreamTV offers the latest in-home entertainment features available over fiber Internet.

Content options include: Basic, Expanded, Sports and many Premiums.

How many times have you missed the beginning of a show or movie or missed one entirely? Those who have used these new features say they are "something you just gotta have".

RESTART Your Show!
At anytime while a show is airing, click Restart to watch it from the beginning!
CATCH UP on Missed Shows!
Watch programs that aired in the last 5 days*.
Whole Home and LocalTel's Cloud DVR option with up to 60 days of recordings.
Get a world of recording options so you can enjoy your favorite programming on your time! Choose between 200 hour or Unlimited DVR options.

Contact us at 509-888-8888 for TV options and Accessible TV features.

Order Now

What is SureStreamTV LITE?

SureStreamTV LITE is a basic, affordable line-up that includes local channels.

Watch it over WiFi on your Apple or Android device or on your TV with a LocalTel Set-top Box.

Everyday low price of $34.95 per month when bundled with Fiber Internet Service.

Contact us for availability: 509-888-8888

FREE MOBILE APP!
All LocalTel TV services now come with our new SureStreamTV Mobile app!
Enjoy your TV shows from anywhere you have Internet access.
FREE on up to 3 devices. Call for details.



Pick the Phone Service that Fits your Needs!

LocalTel began offering phone services in 1999 when we became a CLEC, a Competitive Local Exchange Carrier (a real phone company). We are able to offer a wide variety of phone services including Fiber, VoIP (Voice over Internet Protocol) traditional Copper Phone Lines and more for home or business in Chelan, Douglas and Grant Counties.

  • VoIP Service
  • Keep your current local number

We offer phone service on par or better than the "national" carriers with the deciding advantage of being located right here in North Central Washington, but connected to the world. Our award winning local support offers you the best customer experience in our area.

Prices

Contact us for availability: 509-888-8888



State-of-the-Art Security

No matter if you need a simple, basic home security system or a robust complex enterprise system, we have the expertise to give you the state-of-the-art protection you need!

  • Alarm Systems
  • Video Surveillance
  • Access Control
  • View Home from your Phone
  • Fire Detection Systems
  • Text and Email Alerts
  • Medical Pendant Alerts
  • And Much more!
Prices

If you have any questions or for a free consultation please contact us, We look forward to speaking with you!



Your Local Business Technology Experts

Our Professional Services team has the experience and expertise necessary to help you streamline and secure every aspect of technology for your business.

Ask about our Package Discounts and Service Contracts that will save your business time and money.

If you have any questions or for a free consultation please contact us. We look forward to speaking with you!

More Info

Welcome to LocalTel

Home of the Fastest Fiber Internet in Washington State!

LocalTel is Washington's #1 service provider of the Fastest Fiber Internet along with Television, Phone, and Security services for homes and businesses over the Chelan, Douglas, and Grant County PUD Fiber Optic Networks.

LocalTel is the One Local Source that can take care of all of your technology needs.

Award Winning Technical Support

LocalTel Technical Support is second to none. Our team of experts go the extra mile to keep you up and running and provide answers to the questions you have. We know technology can be frustrating at times and that is why Customer Service means everything to us.

Whether it's an issue with your router, email, web access or more, we are here to assist you, 24 hours a day, 7 days a week (limited service between Midnight and 6am) — call 509-888-5700 for Internet Support or 509-888-9111 for TV and Phone Repair.

Refer a Friend and get up to $200 in Credit!

If you are pleased with our Services and the Support that we offer, don't hesitate to Refer a Friend and you can receive up to $50 per service (Internet, TV, Phone, or Security) on your account when your friend signs up with us. That is our way of saying "Thank You" for being a valued customer.

LocalTel is now a Lifeline Program provider.

For more information about the Lifeline Benefit go to: https://www.lifelinesupport.org/.
To see if you qualify for the Lifeline Program Benefit go to: https://nationalverifier.servicenowservices.com/lifeline

If you qualify, please call customer service at LocalTel, (509) 888-8888.

LocalTel is now an Emergency Broadband Benefit provider.

LocalTel is now an Emergency Broadband Benefit provider. The program begins May 12th, 2021. More information coming soon.

For more information about the Emergency Broadband Benefit (EBB) go to HTTPS://getemergencybroadband.org

Call us today!

509-888-8888

Click to Order Now

Why Choose Us?

Location, Location, Location!

We are located here in North Central Washington. We live here, work here and are a part of the local community. Our ownership is local, growing up in the area, and we are committed to offering the best services and support for the residents and businesses we serve.

The Very Best In Technology

Simply put: Our technology is as good as or better than the big boys!

From our state-of-the-art servers, fiber network, wireless internet network, and security systems, LocalTel can stand toe to toe with the national carriers. Due to the fact that this industry leading hardware and technology is located right here in North Central Washington, the connection and access speeds and efficiency experienced by our customers is as good as it can get!

Our slogan is "World Class Technology With Home Town Service." This is truly what LocalTel delivers for its customers. If you have any questions feel free to contact us – we will be very pleased to hear from you!

Competitive Pricing – No Gimmicks

We don't play games with our customers!

We offer very good pricing, and our best prices are given to all our customers – not just new sign-ups. We don't penalize our customers for being with us a long time. Sometimes our rates may appear higher because of the various "incentive" games played by most carriers today, but if you average what LocalTel charges – over the life of the contract – and compare it to what the other carriers charge over the same period, LocalTel's pricing is better! No gimmicks, no surprises. And we offer the best deals to all our customers!

If you have any questions about our pricing and services please feel free to contact us – we look forward to speaking with you!

Award Winning Local Support

LocalTel customer service and support is consistently recognized as the best in North Central Washington. Year after year the readers of the Wenatchee World and other organizations have voted and recognized LocalTel as their top choice! We take great pride in the fact that we offer not only the latest technology to our customers, but back it up with the very best, most customer-friendly support available!

What Our Customers Say

“I'm just dropping you this note to express praise for your installation service personnel. We moved to Chelan in April of 2013 and have had 3 installations at the residences we have occupied (the last one is our new home). All have had different challenges that were met efficiently and courteously by the installation technicians. The last installation was explained every step of the way and we are very pleased with the results. We will certainly recommend LocalTel to all our friends... Cheers!”

Tom & Marilyn Grover
Chelan, WA