Terms and Conditions - Lifeline Program

This Agreement was last modified on June 16, 2021.

In addition to our regular Terms and Conditions of Service the following will apply to Lifeline Subscribers:

Lifeline Program Eligibility and Enrollment
LocalTel relies on the Lifeline Program National Verifier to qualify and enroll consumers. Information about the program's eligibility requirements may be found at https://www.lifelinesupport.org/ls/do-i-qualify/default.aspx.

Lifeline Program Benefit is One-per-household. FCC12-11 states: We define "household" in a manner consistent with the definition used in the Low-Income Home Energy Assistance Program, as "any individual or group of individuals who are living together at the same address as one economic unit". For the purposes of this rule one economic unit consists of all adult individuals contributing to and sharing in the income and expenses of a household.

Subscriber Usage of Lifeline-supported Service
Lifeline Program phone or Internet service must be used to remain in effect. Payment of monthly bill qualifies as usage. Lack of usage for 60 days may terminate Lifeline Program support. Subscriber is to notify LocalTel if services are no longer needed.

Long Distance / Toll Charges
Subscriber is to notify LocalTel if Toll Limitation Service is desired. Otherwise, consumer will be liable for all long distance / toll charges accrued.

Bundled Services
Lifeline Program support may be applied to Bundled Service Packages.

Plan selection
Lifeline Program support may only be applied to services that meet or exceed the Lifeline Program minimum standards.